Wheelchair Accessible Taxis in Melbourne: Your Complete Guide

Accessible Taxi Services You Can Count On

At Taxi Peninsula, we believe everyone deserves safe, comfortable, and dignified transport. Our wheelchair-accessible taxis (WATs) serve Melbourne’s suburbs, hospitals, and key destinations with trained drivers and modern vehicles.

1. What is a Wheelchair Accessible Taxi (WAT)?

• Vehicles: Modified vans with ramps/lifts (no transfers required)
• Capacity: Wheelchair + 2-4 passengers
• Features:
  ✔ Secure restraint systems
  ✔ Air-conditioned cabins
  ✔ Assistance from trained drivers

Did You Know? Taxi Peninsula operates one of SE Melbourne’s largest WAT fleets!

2. Where We Serve

Key Coverage Areas:

• Hospitals: Monash Medical Centre, Frankston Hospital, Casey Hospital
• NDIS Hubs: Dandenong, Cranbourne, Mornington
• Transport Hubs: Frankston Station, Dandenong Station
• Attractions: Peninsula Hot Springs, Cheltenham Shopping Precinct

Service Boundary: From CBD to Portsea – no suburb too far!

3. How to Book an Accessible Taxi

3 Ways to Reserve:

1. Phone Booking – Call [Taxi Peninsula Number] (24/7)
2. Online Form – Visit taxipeninsula.com.au/accessible-taxis
3. Through NDIS Providers – We accept transport budgets

Lead Time:

• Urgent trips: 1-2 hour notice (subject to availability)
• Regular appointments: Book 24+ hours ahead for priority

4. Pricing & Subsidies

Standard Rates:

• Metered fares (same as regular taxis)
• No extra charge for wheelchair use
• Estimated Costs:
  • Frankston → CBD: 70−70−90
  • Dandenong → Monash Hospital: 30−30−50

Financial Support:

• NDIS Participants: Claim through transport budget
• Pensioner Concession: 50% discount on fares (with valid card)
• Multi-Ride Discounts: Ask about our 10-trip packages

Tip: Keep your Taxi Services Subsidy Scheme (TSSS) card handy!

5. Meet Our Accessible Fleet

All vehicles serviced fortnightly for safety compliance

6. Your Questions Answered

Q: How do drivers assist wheelchair users?

A: Our trained drivers will:

• Deploy ramps/lifts
• Secure wheelchairs properly
• Assist with seatbelts (if requested)
• Never rush the boarding process

Q: Can I travel with my mobility scooter?

A: Yes! We transport:

• Foldable scooters (in boot)
• Non-foldable models (in WATs)
  Note: Max weight 300kg (including passenger)

Q: What if I need recurring medical transport?

A: We offer:

• Standing weekly bookings
• Direct billing to NDIS/MyAgedCare
• Same-driver allocations (by request)

7. Why Choose Taxi Peninsula for Accessible Transport?

 Melbourne’s most reliable WAT service
 Drivers trained in disability awareness
 No last-minute cancellations
 Flexible payment options

“The driver arrived early, knew exactly how to secure my chair, and made Mum’s hospital trip stress-free.” – Sarah K., Carrum Downs

Ready to Book Your Accessible Taxi?

Call Us 24/7: +61 468 323 211
Online Booking: https://taxipeninsula.com.au/book-ride/
Email:  support@taxipeninsula.com.au